Kasteel de Bunswyck

  • Tiensesteenweg 343, 3010 Leuven, Belgium

Castle de Bunswyck is located on the outskirts of Leuven, 20 minutes from Brussels, surrounded by 50 hectares of greenery. Here you can have a quiet meeting or party in 8 beautiful rooms and lounges, suitable for 10 to 350 people (dinner). We have numerous standard formulas for you, but we are happy to make a quotation adapted to your smallest wish. You will notice: quality for the finer nose. Whether that's a party animal or a nose for business.

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2 reviews on Kasteel de Bunswyck

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Beatrix Brigou
New|

successful birthday party

Yesterday we held a successful birthday party at Kasteel De Bunswyck from 4 to 7 am.

The sandwich meal and dessert buffet were excellent and the service smooth and friendly.
Only the wheelchair accessibility of the toilet was disappointing.

The bouncy castle that we ordered was a hit for the many young children.

A fair price for what we got.

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Wim Van Dooren
New|

Cool reception, chaos, poor value for money.

I posted the e-mail below a week ago and did not receive any response. I had indicated that I will not simply put my criticism on social media, but if there is no response, I can hardly do otherwise. Then it may help others.

****

Dear Peter,

After our communion party I would like to give some feedback. I sincerely hope you will learn something from this.

The reception today was cool to say the least. Our family members who arrived a little before noon found no indication of where to go, and called us. They just waited for us ...
When we got there at noon the first reaction was: "are you there already?" while that was agreed anyway.

Then I was allowed to lead our visitors to our room, where we found a sloppy table, to say the least: many tablecloths turned upside down on the table, napkins not ironed, several with holes in them.

Then wait 45 minutes for an aperitif, and more than an hour for a first bite. That doesn't seem very hospitable…

There was not much to criticize about the buffet formula except
- A very chaotic buffet where the guests of the different formulas did not find their way (especially with a hot buffet) and much was not replenished on time
- The buffet is shared with all guests who also have brunch with you. That is very misleading. You say that the buffet can be shared with others if there will be another party, but in fact it just means that you have a brunch buffet and that communion parties join it. That is downright misleading.

Table service of drinks today was very sparse and amateurish. It was said there was someone short of staff but it was really disappointing. I myself have several times fetched bottles from the bar to serve my own people.

The conclusion is not particularly positive. We made the best of it, but I still wanted to give you this feedback, in the hope that something will be learned from it. We still have several family members who have a communion party ahead of us and are active in a first communion work ourselves, but we really cannot recommend you with this service.

I look forward to your response. We know how others may be quick to post their evaluation on social media, but we are committed to providing you with our feedback this way, hoping you will learn something from it.

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